Privacy Policy

1. Who we are

MADEEN is operated by [company legal name], [address]. Contact for privacy questions: [contact email].

2. What we collect

Account details: your name, email address and password. Passwords are stored only as a secure one-way hash, never in readable form.

Study activity: the sessions and exams you take, your answers, the time spent per question and your results, so we can show your progress and performance.

Access records: your plans, subscriptions and any coupons you use.

Technical data: your IP address is used to protect sign-in and other pages from abuse (rate limiting), and basic request logs record which pages of the service were called and when. Logs do not contain your password.

3. Cookies

We use one cookie to keep you signed in securely, and one to remember your language (English or Arabic). We do not use advertising or tracking cookies.

4. How we use your data

To run your account and give you access to the content you are entitled to; to show your results and progress; to keep the platform secure; and to contact you about your account.

Our staff can see account details and study activity to support students and manage the service. Staff actions are recorded in an audit log.

We do not sell your personal data.

5. Sharing

We share data only with service providers who help us run the platform, such as hosting [and payment / email providers, to be listed], and only as needed for that purpose.

6. How long we keep it

[Retention periods to be provided.] Database backups are kept for a limited period and then deleted.

7. Your rights

You can see and correct your name in your account page and change your password at any time. To request a copy of your data or deletion of your account, contact [contact email].